U.S. Air Force
The United States Air Force needs to deliver the most current technical information to thousands of users worldwide. Even with the utilization of electronic files and network connections, there exist challenges in providing users with this information.

• Users require views of manuals created with multiple authoring systems
• Authoring specifications and standards evolve creating the need to view multiple database formats
• As manual formats change network administrators must provide updated or new viewing software to thousands of end user
• Each user must be trained to use the viewing software provided
• Users must always be working from the latest revisions

These challenges must be overcome to ensure success. The Air Force needed a single way to view technical manuals that addresses these challenges. Inmedius (Patent pending) Publisher provides a common view through a web based and ultra thin client design. Publisher serves up technical information in a standard web browser, without the need to install client software. An innovative approach to document interpretation allows Publisher to work independently of authoring systems. Publisher can display documents from many sources in one common view. With the incremental distribution feature, administrators can automate the update procedure to eliminate out-of-date manuals. Inmedius built prototype used to demonstrate Air Force Common Viewer (AFCV) functionality that is compatible with the ETIMS distribution model currently under evaluation.

Department of Energy & Department of Defense
The "interactive electronic technical manuals" (IETMs) managed by Publisher will store and retrieve expert knowledge on a query basis, and manage the performance of technicians who diagnose and repair sophisticated nuclear propulsion systems. By using the web as a secure method to access information from any remote location, Publisher significantly reduces the cost for system deployment, and its thin-client, browser-based viewing capabilities eliminate the need for proprietary, stand-alone viewer applications. Publisher (patent-pending) supports all classes of IETMs used by the government, including the most sophisticated Class 5 IETM.